TERMS AND CONDITIONS

These terms and conditions serve as a binding agreement between you as the (“Client”) and Washday Warrior and its owners and employees for the execution of services in exchange for payment for residential or commercial cleaning services.

Water Usage:

The Client agrees to provide Washday Warrior the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required, it will be at an additional charge.

Electrical Usage:

By accepting this agreement, you agree to provide Washday Warrior the right to use an on-site source of electricity as needed to complete the stated project without compensation. If an exterior source is required it will be at an additional charge.

Courtesy:

While Washday Warrior is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off the work surface for at least 24 hours after our work is completed. This is for your safety as well as our own.

Removal & Replacement of Contents:

Removal and replacement of cars, furniture, planters and any other items are the responsibility of the homeowner. Should Washday Warrior need to remove items from the work area, we will not be responsible for any damage, breakage or for storage issues. An additional charge may apply for time and labour devoted to the removal of these items.

Weather & Scheduling:

Scheduling in a business when productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. Washday Warrior will try our best to keep scheduling conflicts to a minimum, however, circumstances that are beyond our control may affect project start and completion dates. The Client will be notified of any changes.

Damages:

Washday Warrior is not responsible for damages due to improperly installed siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters, and leaders and improper caulking. In every aluminium siding case and in some cases with vinyl siding, the sun and weather will bleach the colour or cause fading. Power washing, which entails the removal of chalky, gritty, or failing surface materials may cause the faded aspects of the vinyl or aluminium to stand out. Washday Warrior will not be responsible for such conditions. Washday Warrior will not be responsible for loose mortar that may dislodge during the cleaning process.

Stains:

Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stains and paints are examples of materials that cannot be removed by conventional means. We make every attempt to point these areas out to the customer when quoting the project. Sometimes these stains cannot be removed at all.

Watertight:

Washday Warrior Services expects your property to be in good repair and weathertight. This includes, but is not limited to all electrical services including receptacles and light textures. Doors and windows shall also be weathertight. Washday Warrior Services is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance, or repair of electrical-related items or doors or windows. Washday Warrior cannot guarantee removal of artillery fungus from exterior house surfaces.

Window Spotting:

Windows may become water spotted as a result of our services. Window cleaning is NOT included.

Media:

Videos and pictures of the work on the customer's property are taken for documentation, training, and social media uploads by Washday Warrior. These videos and pictures may be used for promotional and educational purposes on Washday Warrior's website, social media channels, marketing materials, and other related platforms.

Concrete:

The appearance of concrete depends on a number of factors most linked to when the concrete was initially poured and cured. When concrete with dirt, mould, mildew, algae and other pollutants and stains is cleaned, the concrete will then reveal any and all imperfections that the pollutants and stains have covered up. The customer understands that not all concrete will look the same even on the same driveway, patio, sidewalk, or concrete slab.

Payments:

Payments to Washday Warrior are due as per the contract schedule and are to be paid by check or cash. All balances are ALWAYS due upon completion of the job. Any variance to this policy must be agreed upon and in writing on our contract. Late charges will be immediately assessed on all balances not paid in accordance with contract terms. The customer agrees to pay any collection cost incurred by Washday Warrior related to the collection process of outstanding balances

Last updated

March 12, 2024